Thank you for shopping at Baapeusshop. This Shipping Policy outlines important information regarding the delivery of your order.
1. Shipping Destinations
We currently ship exclusively to addresses within the contiguous United States. We do not ship to P.O. Boxes, APO/FPO addresses, or U.S. territories at this time. All orders must have a valid street address for delivery.
2. Shipping Costs
We are pleased to offer free standard shipping on all orders. There are no additional handling fees or surcharges for standard delivery to the United States.
3. Order Processing Time
Orders are processed and fulfilled within 1 to 2 business days from the time your order is placed and payment is verified. Orders placed on weekends or U.S. national holidays will begin processing on the next business day. You will receive a confirmation email once your order has been processed.
4. Delivery Time
After dispatch, shipments typically arrive within 3 to 7 business days across the United States. Please note that delivery times are estimates provided by our carriers and are not guaranteed. While we strive to meet these timelines, we are not liable for delays caused by weather, carrier issues, or other unforeseen circumstances.
5. Shipping Carriers
We primarily use UPS, FedEx, and USPS for deliveries. The specific carrier for your order will be assigned at the time of dispatch based on package weight, destination, and logistical efficiency. A tracking number will be provided so you can monitor your shipment’s progress.
6. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and a link to track your package. Please allow up to 24 hours for the tracking information to update within the carrier’s system.
7. Address Accuracy
You are responsible for providing a complete and accurate shipping address at checkout. We cannot be held responsible for orders that are delayed or lost due to an incorrect or incomplete address. If you notice an error in your shipping address, please contact us immediately at info@baapeusshop.it.com. We will do our best to correct the address before your order is dispatched.
8. Order Cancellations
You may request to cancel your order within 12 hours of placement. If your request is received before the order has been processed, we will cancel and issue a full refund. Once an order has been processed or shipped, it cannot be canceled. Please refer to our Returns Policy for instructions on returning an unwanted item after delivery.
9. Damaged, Defective, or Incorrect Items
We take great care in packaging your items. However, if your order arrives damaged, defective, or if you received the wrong item, please contact us at info@baapeusshop.it.com within 48 hours of delivery. Be sure to include your order number and clear photographs of the item(s) and packaging. We will investigate the issue and provide a resolution, which may include a replacement, store credit, or a full refund, including any return shipping costs.
10. Delivery Delays
While we make every effort to ensure timely delivery, Baapeusshop is not responsible for delays caused by events beyond our control, including but not limited to severe weather, natural disasters, carrier strikes, or customs issues. We will communicate any known delays that may affect your order.